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1. What does UltimatePDF do?
It as an online data collection tool that dynamically creates the tables and fields necessary to collect and store your form data. It gives you easy to use tools to retrieve the data in a user friendly file format.
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2. What software is required for the end user to fill in and submit a form?
Only the free Adobe Reader is needed by the end user to view, fill out and submit a form. Version of Reader required is dependent on the sophistication of the form fields. More Info 3. What version of Acrobat is needed by the form designer?
You must use the Professional version 6 or 7 of Adobe Acrobat to design your forms.
4. Does UltimatePDF create PDF files?
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No, UltimatePDF does not create a PDF. You will need Adobe Acrobat or another product that converts documents into PDFs. More Info 5. How do I make a PDF fillable?
Using Adobe Acrobat Professional 6 or 7 you can easily add form fields to a PDF document to allow data to be entered. More Info
6. How do I make a PDF submit the data?
Using Adobe Acrobat Professional 6 or 7 you can easily add a button that will direct the form to submit the data to a desired location. More Info
7. Can the end user save a copy of the submitted form?
A PDF form can be printed but not be saved when using only the free Adobe Reader. However with UltimatePDF, when the submit button is clicked the end user can receive a copy of the form that can then be saved but not altered. More Info 8. Why use PDF instead of HTML forms?
HTML stands for Hyper Text Markup Language. This language is interpreted by the browser being used. Which means it can/will display differently depending on the browser. PDF forms display exactly the way the designer created them, and are platform independent
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9. Does UltimatePDF work with Designer Forms?
Yes, UltimatePDF is able to collect the data from a Designer Form. Confirmation using a Designer Form is still being developed. Adobe has not yet finalized the 7 Designer specifications. More Info 10. What message does the end user receive after the submit button is clicked?
The end user will receive a confirmation page that the data has been submitted or a PDF copy of the form. A default confirmation page is supplied with UltimatePDF. It can be customized with your own text message or a PDF of your choice can be used for the confirmation.
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11. How does the data get collected?
Any electronic data submission must have a location setup to collect the data. Most of these locations are designed to handle data from predetermined fields. The UltimatePDF Server is designed to automatically create the table and fields necessary to store your data. Thus you do not need to have your IT staff develop anything up for you, nor does it take any maintenance if you change the fields in your form. More Info 12. How do I retrieve the submitted data?
Log-in to your UltimatePDF desktop tool and click the new data received tab..
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13. What formats can I download the data into?
Access database, Excel spreadsheet, a delimited text file or XML More Info 14. Do I need a database or worksheet designed to match the fields in my form?
No, UltimatePDF can create the database or the spreadsheet for you.
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15. Can I use an existing file to download the data into?
Yes, the field names in the file need to match with the fields in the PDF More Info 16. Can UltimatePDF handle relational form data?
Yes, currently the UltimatePDF server can create a flat file for both AcroForms and 7 Designer forms. More Info 17. As the person filling in the form how do I know my data was successful collected?
You will receive a PDF confirmation from the form designer.
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18. Can notifications be sent when a form is filled out?
Yes, an email notification can be sent each time a form is submitted. More Info 19. Can more than one person receive the email notifications?
Yes, an email notification can be sent to more than one person
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20. Can I change who receives the email notification?
Yes, you can change who receives the email notification at anytime. More Info 21. My form requires a signature, how does that work?
UltimatePDF uses barcodes on the form to assist in record keeping. When data is submitted a barcode will be placed on the confirmation PDF allowing the form designer to scan the barcode when the actual form is received.
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22. Limits on UltimatePDF?
1. Row limits (total amount of data in a single form) More Info 23. Does it matter if I’m using Windows or a Mac?
People using Macs can fill out the forms using Adobe Reader, the UltimatePDF desktop tool cannot be used on Macs
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1. Why do I get the message: “We’re sorry, the account collecting this data is no longer active. Please contact the form designer.”?
The account number used is invalid. The subscription has not been renewed or is not assigned. UltimatePDF will only accept data for current subscriptions.
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2. Why do I get the message: “We’re sorry, the information from this form is no longer being accepted. Please contact the form designer.”??
The form designer has chosen to stop collecting data for this file. It may have been available only for a limited time, or they may have a more current version. More Info 3. Why do I get the message: “We’re sorry, there were technical difficulties when submitting this information.”, and what does the text below this message mean?
The UltimatePDF server did not receive all of the necessary information to correctly handle the request. The text message below will help the form designer, or the UltimatePDF staff, locate the missing information.
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4. What software is required for the end user to fill in and submit a form?
Only the free Adobe Reader is needed by the end user to view, fill out and submit a form. Version of Reader required is dependent on the sophistication of the form fields.
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5. What version of Acrobat is needed by the form designer?
You must use the Professional version 6 or 7 of Adobe Acrobat to design your forms. More Info 6. What software is required for the end user to fill in and submit a form?
Only the free Adobe Reader is needed by the end user to view, fill out and submit a form. Version of Reader required is dependent on the sophistication of the form fields.
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7. How do I make a PDF submit the data?
A PDF form can be printed but not be saved when using only the free Adobe Reader. However with UltimatePDF, when the submit button is clicked the end user can receive a copy of the form that can then be saved but not altered. More Info 8. What is the difference between AcroForms and Designer Forms?
AcroForms are the original form creation in Adobe Acrobat. They are based on JavaScript. Designer Forms are new in Acrobat 7 Professional, they are also known as Lifecycle Designer Forms. They are based on XML. More Info 9. Where can I get help designing or troubleshooting forms?
Contact ultimatePDF at 402.437.8410 or email us at info@ultimatepdf.com
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1. How do I make a PDF fillable?
Using Adobe Acrobat Professional 6 or 7 you can easily add form fields to a PDF document to allow data to be entered. More Info 2. How do I make a PDF submit the data?
Using Adobe Acrobat Professional 6 or 7 you can easily add a button that will direct the form to submit the data to a desired location. More Info 3. What are Reader Extensions?
A form being completed by the free Adobe Reader does not have the capability of saving the filled in form. Reader Extensions give Reader that functionality.
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4. What is the difference between AcroForms and Designer Forms?
AcroForms are the original form creation in Adobe Acrobat. They are based on JavaScript. Designer Forms are new in Acrobat 7 Professional, they are also known as Lifecycle Designer Forms. They are based on XML. More Info 5. Why use PDF instead of HTML forms?
HTML stands for Hyper Text Markup Language. This language is interpreted by the browser being used. Which means it can/will display differently depending on the browser. PDF forms display exactly the way the designer created them, and are platform independent.
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6. Why do I get a Red X when I try to open a PDF on the internet?
Your preferences in Adobe Acrobat or Adobe Reader are not set to display the PDF in the browser. In Acrobat or Reader: Go to Edit , Preferences, Internet, check the box for Display PDF in Browser |
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